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Overview

Loan analytics provide insights into portfolio performance, identify at-risk loans, and track interest income. Use these metrics to manage lending operations effectively.

Accessing Analytics

1

Navigate to Loans

Click Loans in sidebar
2

Click Analytics

Opens loan analytics dashboard

Key Metrics

The analytics page displays comprehensive loan portfolio metrics:

Overview Stats (4 Cards)

Total Loans: Count of all loans (active, completed, defaulted) Active Loans: Number of currently active loans Portfolio Outstanding: Total outstanding balance across all active loans
  • Tracks current exposure
  • Compares to available cash
Total Arrears: Sum of all overdue amounts (principal + interest + penalties)
  • Indicates collection challenges
  • Monitor trend over time

Portfolio Performance

Total Principal Amount: Sum of all loan principals Total Interest Amount: Sum of all interest amounts Total Collected: Amount collected from payments Collections Rate: Percentage of scheduled amounts collected Arrears Rate: Percentage of portfolio that’s in arrears Average Yearly Interest Rate: Average rate across all loans

Repayment Behavior

Paid Installments: Number of fully paid installments Partial Installments: Number of partially paid installments Overdue Installments: Number of overdue installments Paid Rate: Percentage of installments paid on time (green indicator) Overdue Rate: Percentage of installments overdue (red indicator)

Security Coverage

Secured Active Loans: Count of loans with securities Unsecured Active Loans: Count of loans without adequate security Total Secured Value: Total value of all securities Secured Outstanding: Outstanding balance on secured loans Coverage Ratio: Security coverage as percentage

Visualizations

Loans Trend Chart

Line chart showing monthly comparison:
  • Expected (blue line): Scheduled installment amounts per month
  • Collected (green line): Actual payments received per month
Use this to:
  • Track collection performance
  • Identify seasonal patterns
  • Spot months with low collections

Loan Book Snapshot

Table showing distribution by status:
  • Active: Number of loans and total principal (or by classification if enabled)
  • Completed: Fully repaid loans
  • Defaulted: Loans marked as defaulted

Top Delinquent Loans

Table showing loans with highest arrears (top 10):
  • Loan account number (clickable to view details)
  • Outstanding balance
  • Arrears amount
Use this to:
  • Prioritize collection efforts
  • Identify high-risk loans
  • Monitor concentration of arrears

Arrears Aging Buckets

Table showing distribution of arrears (if loan modifications enabled):
  • No Arrears: Loans with 0 arrears
  • Low: Arrears 1 - 50,000
  • Medium: Arrears 50,001 - 200,000
  • High: Arrears 200,001+
Shows count and amount for each bucket.

Recent Loan Activity

Table showing last 10 loan payments:
  • User (name, account number - clickable)
  • Payment type
  • Amount
  • Date
Use this to:
  • Monitor recent activity
  • Verify payments were recorded
  • Quick access to recent transactions

Filtering Analytics

By Date Range

Filter analytics data by time period: Predefined ranges:
  • All (default - shows all-time data)
  • Today
  • This Week
  • This Month
  • This Quarter
  • This Year
Custom range:
  • Select specific start and end dates
What gets filtered:
  • Monthly installments
  • Monthly collections
  • Loan activity within the date range
  • Active loans started before the end date are included
Note: Only date range filtering is available. You cannot filter by loan status or arrears status in the analytics view.

Common Insights

If arrears rate > 10%:
  • Review loan approval criteria
  • Strengthen credit assessment
  • Improve collections process
  • Focus on top delinquent loans first
  • Consider mandatory savings requirement
If outstanding decreasing:
  • Are members repaying faster than new loans?
  • Low demand for loans?
  • Too restrictive lending criteria?
  • Consider marketing or incentives
If few borrowers have most of portfolio:
  • Diversify lending
  • Cap maximum loan per member
  • Spread risk across more borrowers
If collections rate < 80%:
  • Many members not paying on time
  • Strengthen payment reminders
  • Apply penalties consistently
  • Review repayment terms (may be too aggressive)
  • Consider flexible payment schedules

Using Analytics Data

Quick Actions Available:
  • Click on delinquent loan account numbers to view loan details
  • Click on user names in recent activity to view user profile
  • Use date range filter to analyze specific periods
  • Monitor trends over time by changing date ranges
Export functionality: Currently, there is no direct export feature for loan analytics. To share analytics data:
  • Use screenshot tools to capture charts and metrics
  • Manually compile key metrics into reports
  • Use individual loan statements for detailed reporting

Need Help?

Creating Loans

Add new loans

Viewing Loan Details

Individual loan information

Applying Penalties

Handle arrears

Reports Overview

Other financial reports