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Overview

User details pages provide comprehensive information about an organization user’s account, including personal information, savings balance, loan history, and transaction activity.

Accessing User Details

1

Navigate to Organization Users

Click Organization Users in sidebar
2

Find the user

Use search bar or browse list
3

Click user name

Opens detailed user profile

User Profile Information

Personal Information

Basic details:
  • Full name
  • Email address
  • Phone number
  • Profile photo
  • Account number (auto-generated unique identifier)
  • Join date
  • Account status (Active or Inactive)
  • Invitation status (Accepted or Pending)
  • Assigned roles

Entry Fee

If user is a member with entry fee recorded:
  • Entry fee amount
  • Payment date
  • Bank account used
  • Reference/description

Financial Information

Savings Overview

Key metrics available:
  • Current Balance: Real-time ledger balance
  • Total Deposits: Sum of all contributions
  • Total Records: Number of deposit transactions
  • Savings History: Paginated list of all deposits with dates and amounts
  • Monthly Breakdown: Month-by-month contribution analysis with:
    • Expected vs actual contributions
    • Missing contributions
    • Contribution health metrics
Download Statement:
  • Click Download Statement button in Savings Overview
  • Generates downloadable statement with user’s complete savings history
  • Includes all deposits, balances, and transaction details
Permissions required: savings:read permission (SELF for own data, ANY for all users)

Loans

Loan information available:
  • All loans (active, closed, or defaulted)
  • For each loan:
    • Principal amount
    • Interest rate and period
    • Start and disbursement dates
    • Status (Disbursed, Closed, etc.)
    • Outstanding principal, interest, and penalties
    • Securities and guarantors
    • Attached documents
Viewing loan details:
  1. Click on loan from user’s profile
  2. View full installment schedule
  3. See complete payment history
  4. Check detailed status with penalty breakdown
Permissions required: loans:read permission (SELF for own loans, ANY for all users)

Transaction Activity

Activity feed shows:
  • Savings deposits with amounts and dates
  • Loan disbursements when loans were issued
  • Loan payments (principal, interest, penalties)
  • Dividend distributions from profit sharing
Features:
  • Paginated results (navigate through history)
  • Filter by transaction type
  • Sorted by date (most recent first)
  • Shows titles and descriptions for each transaction

Dividend History

Dividend allocations:
  • Dividend period (e.g., “2025 Annual Dividend”)
  • Allocation amount for this user
  • Distribution date
  • Related dividend pool information
Permissions required: dividends:read permission (SELF for own dividends, ANY for all users)

Permissions Required

ActionPermission NeededScope
View own detailsorganization_users:readSELF (all users)
View any user detailsorganization_users:readANY (Admin, custom roles)
View own savingssavings:readSELF (Member role)
View any user’s savingssavings:readANY (Admin, custom roles)
View own loansloans:readSELF (Member role)
View any user’s loansloans:readANY (Admin, custom roles)
View own dividendsdividends:readSELF (Member role)
View any user’s dividendsdividends:readANY (Admin, custom roles)

Search and Filter

Finding users:
  • Search by name or email
  • Filter by assigned roles
  • Filter by account status (Active/Inactive)
  • Filter by invitation status (Accepted/Pending)
  • Sort by name, join date, or account number

What’s Not Available

The following features are not currently available in Agatabo:
  • Transaction CSV export: No CSV/Excel download for individual transaction lists
  • User-specific audit log: Audit logs are organization-wide, not per-user
  • Batch viewing: No option to view multiple users’ details simultaneously
Statements can be downloaded from the Savings Overview section. For other data exports, contact your administrator about organization-wide reports.

Managing Users

Update roles and account status

Recording Deposits

Add savings transactions

Entry Fees

Record membership fees

Roles

Understanding permissions